Testimonials

RESIDENTIAL

Testimonials:  WHAT OUR CLIENTS SAY!

After years of service in the area, we enjoy a wonderful relationship with hundreds of clients. Read some of the wonderful testimonials we’ve received:

CARPET CLEANING:  “On time, efficient and trustworthy. The best we have used for our carpets in the 33 years I have been here.”

Prime Rib Restaurant, Gillette, WY

CARPET CLEANING:  “We call Disaster Recovery whenever we need our rental carpets and our own carpets cleaned. They do a remarkable job cleaning – with rentals, those carpets can be very challenging to clean.  We have used them exclusively for the past 3 years and will continue to do so in the future.  Very happy with their service.  Very timely, considerate and easy to work with!”

C. Mader, Gillette, WY

DUCT and DRYER VENT CLEANING:  “Derek was friendly and professional. He worked and completed the task in a timely manner. He also told me why it’s important to have the dryer vent cleaned once a year. He asked if I’d like to have a reminder for a follow up for 2016, and I said yes.  I also asked for an estimate on carpet cleaning, which he gave me. We would recommend Disaster Recovery and Duct Masters to anyone who asks us!”

D&N Elswick, Gillette, WY

WATER DAMAGE:  “Disaster Recovery responded in a timely manner to the water issue caused by a leaking water pipe. Their professionalism and prompt response made us feel confident in our selection to have them help us. They set up the dryers and monitored them to ensure the carpet and drywall dried out to ensure we wouldn’t have mold growing.”

Gillette Optometric Clinic, PC, Gillette, WY

CARPET and UPHOLSTERY CLEANING:  “Disaster Recovery cleaned our carpet in October. The gentleman was professional and proficient. Drying time was minimal. The overall cleaning simply amazed me; they were able to remove old stains that I thought were never going to disappear… or ‘recover’ from years of heavy traffic.  *P.S.  They also did a nice job cleaning the upholstery on our sofa.*”

B. Schroeder, Gillette, WY

DRYER VENT CLEANING:  “I loved how fast and efficient Derek was!  He didn’t even let the dogs escape, which happens all the time! One minute he was there, and the next my vents were cleaned – everything was put back in place, and he was gone!  No disturbing my routine, which was amazing!  I would and do recommend your services – Plus, my dryer works better than ever!”

C. Bryan, Gillette, WY

DUCT CLEANING:  “They came when they said they would. They made an appointment well in advance and honored their commitment. They were quiet and efficient, and cleaned the furnace and ducts in a short time.”

L. Dumbrill, Newcastle, WY

CARPET CLEANING: “I’ve used Disaster Recovery now for 3 years or so. They’ve cleaned my carpet and my ductwork.  My house is always fresh and bright after the cleaning!  They’ve also gotten out stains that were in my carpet previous to us owning the house. Thank you so much – Will see you next year!”

D. Stahl, Gillette, WY

CARPET CLEANING: “We were very impressed with our carpet cleaning! We have had other companies attempt to get our carpets cleaned, but Disaster Recovery was the only company to get all the stains out, and their work has lasted longer than any other carpet cleaning work we have ever had! I would recommend them!”

B. Faubion, Gillette, WY

MOLD INSPECTION, DUCTS and CARPET CLEANING:  “[Derek] came to our house to inspect for mold. He was very detailed, and explained things well, and then let us know what our options were. He was well educated on what needed to be done. He also performed our duct [and carpet] cleaning in a timely manner.”

J. Rask, Gillette, WY

DUCT and CARPET CLEANING: “Due to weather, we had to [reschedule] our furnace and duct cleaning. Your company kept in contact with us and made options available. Very professional, easy to work with, on time, organized, knowledgeable. Employee’s personality is caring and great for customer’s ease. He represents the company with pride and definitely a hard worker. Knows his business!”

A. Morrison, Gillette, WY

CARPET and UPHOLSTERY CLEANING: “It’s simple: They did what they said they would do, plus extras, such as edging! Your price was very appropriate. Thank you!”

D. Hazlett, Wright, WY

CARPET CLEANING: “Clean carpets! That’s what I wanted and that’s what I got. Professional, speedy service. No time spent on up-selling or texting in the corner downstairs. Thanks for a job well done, which is often hard to come by these days. Will be calling on your company again in the future, and telling my friends they should do the same.”

F. Fink, Gillette, WY

WATER DAMAGE CLEANUP: “Derek, Amy and Gary: I would like you to know how grateful I am–appreciating your fine work, graciousness, discount(!!)–everything! This situation has been overwhelming, and you guys were great. Really. Thanks to each of you.”

C. Stees, Gillette, WY

CARPET CLEANING: “After having the carpets cleaned 3 times with a “dry cleaning” system, the results this time were amazing. The pre-vacuuming, as well as the professional staff, made us confident in positive results. We look forward to more of such services in the future. ”

N. Livingston, Buffalo, WY

WATER DAMAGE and DUCT CLEANING: “Derek and the crew are great! We had an awesome experience with a clean-up after a broken water heater, as well as other cleaning done. They are nothing but professional and great to deal with. I will use their services again in the future and recommend them to all my friends.”

G. Lofing, Gillette, WY

CARPET CLEANING: “Always friendly – Do an excellent job on carpet cleaning… Recommend them highly.”

N. Appel, Gillette, WY

DRYER VENT CLEANING: “The two men who cleaned my dryer duct were prompt, friendly and professional, and got the job done correctly.”

GA. Burch, Gillette, WY

SEWER BACKUP CLEANUP: “Thank you so much for coming to our rescue. You guys did a wonderful job!”

M. Hughes, Gillette, WY

CARPET and DUCT CLEANING: “We have used Disaster Recovery services for both duct and carpet cleaning. Both times we were pleasantly surprised by your prompt and professional service. I will definitely be using Disaster Recovery in the future for all my home maintenance needs. Thank you!”

A. Bentz, Gillette, WY

CARPET and DUCT CLEANING: “My husband and I have used Disaster Recovery and Duct Masters for routine maintenance in addition to emergency cleaning services.  Derek of DR is professional, reliable, and provides a vital service to assist you in keeping your home clean.Disaster Recovery cleans our carpets twice a year; we have three dogs and one cannot notice their tiny feet prints on our light carpet.  Besides clean flooring, we want clean air. We have had Disaster Recovery/Duct Masters clean our air/dryer vents and highly recommend this service also. Two years ago when we had some uncommon weather and water began to come in our basement window, Disaster Recovery was there to quickly restore/protect our walls, carpet, and floor. Derek worked tirelessly until the job was finished and our property was fully restored and dried.  The damage was minimal, thanks to the quick action of all involved. We are so thankful to have such a customer-oriented business that is consistent in care, offers prompt and professional service. Thank you, Disaster Recovery and Duct Masters!”

M. Pierce, Gillette, WY

CARPET and UPHOLSTERY CLEANING: “WOW!! Carpet and furniture look great!! Even made the place smell better, too. Derek was friendly and fast; Very efficient young man. I will refer your business to others that need this service. Looking forward to having the ducts done this month [too]. Thank you again!”

K. Witherell, Gillette, WY

CARPET & DUCT CLEANING: “…From the first phone call to the actual service, we received great customer service and professionalism. We had our ducts cleaned AND our carpets shampooed. Both were done thoroughly! Loved the results!”

D&W Moore, Gillette, WY

DUCTS, CARPET & UPHOLSTERY CLEANING: “As usual, he was efficient and friendly. All carpets and chairs look good–very pleased at how he worked on the one stain that ‘reared it’s ugly head! …And I think I am noticing less dust [after duct cleaning] already.”

K. Scherf, Gillette, WY

DUCT CLEANING: “They did a great job cleaning our air ducts. Very professional, fast and not only cleaned up after themselves but also vacuumed up the cotton that was swirling around in our entryway!”

O’Neil Law Office, Gillette, WY

CARPET CLEANING: “…the carpet was cleaned completely, including old stains.”

D. Hauck, Gillette, WY

WATER DAMAGE CLEANUP: “Derek…We appreciate everything you have done for us, and your quick response. We also appreciated your friendly yet very professional manner.”

N. Lindahl, Gillette, WY

WATER DAMAGE CLEANUP and DUCT CLEANING: “I have called on Disaster Recovery twice recently. The first time as water cleanup emergency, and the second time for furnace and duct cleaning. They have always been prompt, courteous, and have done a very satisfactory job. I feel their prices are reasonable for the great job they do. I would highly recommend them.”

N. Hanson, Gillette, WY

WATER DAMAGE CLEANUP: “I was very impressed with Disaster Recovery and how fast they got to our home after a slight flood in our basement. They were professional and quick to get done what needed done. Thanks to them we will have no mold… Carpet was cleaned and everything was done in a proper way. For sure will call them again.”

B&L Young, Gillette, WY

WATER DAMAGE CLEANUP: “During our heavy spring rains, our sump pump’s GFI plug tripped off. We woke up to a couple of inches of ground water in our finished basement. We began calling the various companies that could help us and the only one who was available was Disaster Recovery. [Disaster Recovery] came over within an hour of our calling them… Throughout the whole process they were very careful and helpful with our belongings in the basement. After they had set up the drying system throughout the whole basement, they would come back about twice a day to take readings to check the humidity levels… [they] came into our lives at a very stressful time and reassured us they could make things right, and they did exactly that. Thank goodness Disaster Recovery was the only company available when we were calling around for help… It was meant to be!”

L. Stewart, Gillette, WY

DUCT CLEANING: “…I have breathing problems, and getting this cleaning done has helped tremendously! We also notice our house is warmer-especially the two downstairs rooms. They were always cold. The ducts got cleaned good! This is an old house, remodeled before we bought it. We especially liked how efficiently you worked and we are satisfied with the price. A neighbor asked me about Duct Masters, so I will give him a coupon–Glad we decided on Duct Masters!”

M. Barber, Buffalo, WY

CARPET CLEANING: “Very professional employees. Polite and communicative. Fast Workers. Happy with results!”

R. MacIlravie, Gillette, WY

DUCT CLEANING: “First of all, it was almost unheard of to ask and receive service in Gillette within a few days; most companies won’t even give you a definite time or date within months! The nice young man who came to my house was very mannerly and respectful. He not only cleaned the ducts as per agreement, he also installed a furnace filter for me, at no additional charge. I would be glad to refer your company to others and plan to do so. Thank you for the great service!”

B. Cohee, Gillette, WY

CARPET CLEANING: “Fast and friendly service! Disaster Recovery is always on time and the employees always have a good attitude. Customer service is definitely #1 to them!”

L. Worsley, Pinehaven, WY

DUCT CLEANING: “Personnel very professional and helpful. Thank you-Job well done!”

C. McKillop, Gillette, WY

CARPET CLEANING: “You do wonderful work-Very friendly!”

R. Miller, Gillette, WY

DUCT CLEANING: “I am 100% pleased by the quality of service and professionalism provided by Duct Masters. I can now confidently use my heating floor vents knowing my family is breathing clean air. I just wish I hadn’t waited so long to use this service!”

A. Munro, Gillette, WY

WATER DAMAGE CLEANUP: “I wanted to thank Derek & Terry for all they did for me and my poor house. I was greatly impressed in the speedy cleanup and wonderful customer service. I very much appreciate it!”

B. Rivenes, Gillette, WY

WHY THEY SAY IT!

When it comes to Carpet & Tile Cleaning, Water Damage Cleanup, Mold Inspection and Removal, Furnace & Air Duct Cleaning, Dryer Vent Cleaning, or Area Rug Washing, we are dedicated to providing the best services in the area.  We appreciate all our clients and their testimonials about our services.

We are extremely proud of the deep-cleaning process used to ensure your AIR DUCT SYSTEM and DRYER VENT SYSTEM  is absolutely clean. Read about each of the steps we use in this process:NINE Steps to a Professional Air Duct Cleaning.

And don’t forget your CARPETS! Learn what separates our company from the rest:  NINE Steps to the Best Carpet Cleaning in Gillette!

COMMERICAL

COMMERCIAL STRUCTURES

Office workers often complain of headaches and itchy eyes. Children in schools suffer an ever-increasing occurrence of asthma-like symptoms, and restaurant workers are subjected to the skin cells, hair and germs from thousands of customers.

More and more facility managers and building supervisors are viewing AIR DUCT CLEANING as aninvestment in productivity, instead of a cost to be endured only when enough people complain.

At DISASTER RECOVERY, we specialize in working quickly and efficiently so there is very little down time and a minimum of disruption to workflow and production schedules.

Contact Us for a free inspection and evaluation of your commercial facility.

SOME OF OUR COMMERCIAL AIR DUCT and DRYER VENT CLEANING CLIENTS:

ALCOHOLICS ANONYMOUS – Gillette
AMERICAN LEGION – Gillette
AMERICAN NATIONAL BANK – Buffalo
APPLEBEE’S – Gillette
BEAR PAW ENERGY, INC. – Gillette
BELL KNOB GOLF COURSE – Gillette
BIG D OIL COMPANY – Wright
BIG HORN TIRE, INC. – Gillette
BLM BUILDING – Newcastle
BOCES – Gillette
BOSS LODGE – Gillette
BUFFALO SHERIFF’S OFFICE – Buffalo
CAMPBELL COUNTY ROAD & BRIDGE – Gillette
CAMPCO FEDERAL CREDIT UNION – Gillette
CBM ASSOCIATES – Buffalo
CHARTER COMMUNICATIONS – Gillette
CROWELL & SYLTE LLC – Gillette
COUNCIL OF COMMUNITY SERVICES – Gillette
DONALD PARKER, MD – Gillette
DR. NICK BOUZIS, DDS – Gillette
ESCO – Wright
GILLETTE CHEESE HOUSE – Gillette
GILLETTE MINI STORAGE – Gillette
H&R BLOCK – Gillette
HF BAR RANCH – Saddlestring, WY
ICM – Gillette and Sheridan
INTERMOUNTAIN LABS – Gillette
KFX AGENCY – Gillette
KISSACK WATER & OIL SERVICE – Rozet
KOMATSU – Gillette
LUBNAU, BAILEY & DUMBRILL – Gillette
MEDICAL HILL PROFESSIONAL BLDG – Gillette
MOORCROFT BRANCH LIBRARY – Gillette
MOUNTAIN MUD SERVICE & SUPPLIES – Gillette
OLDE TYME REMEDIES – Upton
OLIENIK INVESTMENTS – Gillette
PAT’S LIQUOR – Gillette
PE FUSION – Gillette
PEPSI-COLA – Gillette
PERKINS’ FAMILY RESTAURANT – Gillette
PORTER CONSTRUCTION – Wright
POWER SOLUTIONS LLC – Gillette
PRIMROSE RETIREMENT COMMUNITIES – Gillette
ROBERT O’NEIL LAW OFFICE – Gillette
SHARKEY WELL SERVICE – Gillette
SILVER NAIL CONSTRUCTION – Gillette
SOLID SYSTEMS ENGINEERING – Gillette
THE SPORTS BAR – Gillette
TOWER VALLEY AG SUPPLY – Hulett
WESTON COUNTY HEALTH SERVICE – Newcastle
WRIGHT WYOMING MUSEUM – Wright
WYOMING CASING SERVICE – Gillette
WYOMING WORK WAREHOUSE – Gillette