Rug washing has come a long way
The original traditional method involved completely immersing rugs in a nearby river to gently loosen trapped dust and particles. In the more recent past, our hardy ancestors beat the dust out of their rugs. Research has determined that carefully removing built-up dust and particles, along with total immersion and gentle washing is the safest and best way to return rugs to their highest appearance level without damaging them.
However, washing rugs in the nearest river is not a practical option. Now, with patented tools and equipment designed specifically for the washing of all area rugs, we can provide a thorough and effective, yet gentle, washing process. Each rug receives an individualized washing by our WoolSafe-Certified Technicians, which includes the following steps:
AT YOUR HOME: Your rug is carefully examined to determine its origin, fiber content, and any pre-existing visible damage due to age, environment, or perhaps an improper previous cleaning. This will help us determine the best method to use to wash your rug. This initial inspection is essential to identify any potential risk factors.
IN OUR RUG WASHING STUDIO: Once your rug is in our facility, the Pre-Inspection continues. We will now conduct a detailed evaluation in these three crucial areas:
Biological Contamination: In our darkroom, your rug will be examined under a special black light to determine if there are any areas contaminated with urine, feces, and other organic matter. Biological contamination can ruin or damage natural fibers and their dyes.
Structure: The pile fiber (front of rug), the foundation fiber content (back of rug), and the rug’s construction is identified. Any physical damage is noted in a report for you.
Dye Stability Testing: Not all dyes are created equal. Some dyes are inferior, or may not have been properly rinsed or set when it was made. This testing is crucial to determine the best possible method of washing to prevent the bleeding of colors during the cleaning process.
We use the best harmonic-vibration Dusting Tool in the industry, the powerful Rug Badger, before we even start washing! Regular vacuuming is a great way to maintain your rug between washings, but it is not a sufficient method to use before a professional rug washing. Regular vacuums cannot remove the built-up soil and ground-in dirt resting in the foundation of your rug. NOTE: If your current rug cleaner is just vacuuming and not using the following – Show him the door!
HARMONIC-VIBRATION DUSTING: Our powerful Rug Badger will remove up to 90% of the dust and soils trapped in your rug. Why is this the most important step to properly washing any area rug? You would be amazed at the amount of highly-abrasive particulate matter that can hide in the fibers of your rug. This dry soil is made up of gritty, sand-like, sharp little “knife blades” that will degrade and dull your rug’s fibers. NOTE: The majority of “rug cleaners” skip this important step. Be sure to ask the rug cleaner of your choice if they do this, and ask for proof. We can save the materials and put them in a Ziplock bag for you!
COMPRESSED-AIR DUSTING: After the initial dusting with our Rug Badger, we follow up with compressed-air dusting to remove the finer dust and soils that may remain.
NOW it’s time to start washing your rug!
THE WASHING PROCESS
Depending on the fiber content, the soil load, any biological contamination, and the construction of your rug, one system or a combination of systems will be used.
PRE-SPOTTING: Any problem areas previously discovered are addressed with special cleaning agents. We use only WoolSafe-Approved products. Normally, spots and stains can be removed during the washing process, but depending on volume or type, not all spots or stains are removable.
IMMERSION WASHING: This is the most thorough way to wash your rug, and is absolutely necessary when there is a heavy soil load or biological contamination. DID YOU KNOW that 87% of Oriental and Area Rugs contain biological contaminants, primarily pet urine? Immersion washing is the ONLY method that will guarantee 100% odor removal. Using large volumes of water, immersion washing in our specially-designed Rug Bath involves thorough wetting and gentle agitation of your rug, using only WoolSafe-Approved products.
DRY CLEANING or LOW-MOISTURE CLEANING: These methods are available for a light cleaning of your rug, or for topical cleaning only, but with this method we cannot guarantee total odor removal. These methods are not suggested for heavily-soiled or biologically-contaminated rugs.
RINSING AND EXTRACTION
Using cool, softened water we gently rinse your rug of any cleaning products, loosened soil, and biological contamination.
Next, because immersion washing is a very wet cleaning method, a thorough extraction using our specialized equipment is necessary to reduce drying time.
Wool and natural fibers are highly absorbent and certain stains can permanently damage the rug’s dye structure, which will severely decrease the value of your rug. An application of our finest WoolSafe-Approved Protector will limit absorption of unwanted materials and minimize the risk of permanent damage from staining. It is highly recommended for most rugs.
Grooming is important to reset your rug’s nap and restore its fibers to its natural luster. Some rugs require very detailed and constant grooming throughout the drying process.
Depending on the evaluation of your rug, it will either be hung to dry, or flat-dried. Your rug will be dried in our Specialized Drying Room where we control the temperature and humidity during the entire process.
We can size and provide the proper high-quality padding for your rug. Non-slip and reversible, it will provide dimensional stability, increase the life of your rug, and protect any surface under your rug (carpet, tile, vinyl, hardwood floors).
Once your rug has finished drying, it is taken to our Finishing Room for a final inspection. Your freshly-washed rug is now ready for pickup or delivery!
After each rug washing, our Rug Bath Studio and our cleaning tools are thoroughly sanitized before we start washing another rug.
DUSTING: In addition to an annual washing, it is highly recommended that your fine rugs be thoroughly dusted EVERY SIX MONTHS. This is done in our Rug Washing Studio using our powerful Rug Badger dusting equipment.
PREVENTATIVE MOTH TREATMENT: The best way to prevent moth damage to your area rugs is to take care of them! Regular professional dusting and washing, as well as an application of our Wool-Safe Approved moth treatment will protect them. Clothes moths can digest protein fibers such as wool, silk and specialty hair fibers, but these insects will also find and eat protein substances on synthetic fibers. This means area rugs, carpets, draperies and upholstery made from nylon, acrylic, polyester, acetate and other synthetics can harbor these insects if they contain food or beverage stains, blood, urine, perspiration or other sources of nutritional protein.
Moths love dirt! Spills should be removed immediately. Even the back of your area rugs need attention— Moths can lay their eggs around the edges and start eating your rug from the back side! Never store your area rugs without having them cleaned first. Conclusion: Set up a regular schedule with us to have your area rugs professionally dusted, washed, and treated.
BLOCKING: Some rugs, because of age, the unique way it was woven, or because it was previously cleaned improperly, may be out of square. As an added service, we offer Blocking (re-squaring of your rug).
THE RUG MASTERS! GUARANTEE
If you are not 100% satisfied with the washing of your rug, please notify us WITHIN 24 HOURS of your pickup or delivery.
We will then completely re-wash your rug, WITHIN 30 DAYS (at our cost).
If you are still not satisfied, we will refund the cost of your cleaning in its entirety.
So, when you are ready to have our expert technicians pamper your special Area Rugs, give us a call at 686-0078.