Our Pledge

For almost 30 years, Terry Powell has been providing the very finest in cleaning services. We’re committed to offering our clients not only the most thorough cleaning possible but absolute honesty in the way we price our service.

We promise the following:

  • To treat you with honesty and integrity.
  • To give you your money’s worth…and more!
  • To be punctual.
  • To answer all your questions honestly and clearly.
  • To perform the most intensive cleaning possible.
  • To protect your property and home as if it were our own.

The DISASTER RECOVERY and DUCT MASTERS Team

Terry Powell and his son, Derek.

OUR GUARANTEES

If you are not satisfied in any way with your AIR DUCT CLEANING and notify us within 10 days of cleaning your system, we’ll perform our full service again (or any part of it you deem necessary) within 30 days at no charge.

If you are not satisfied in any way with your CARPET CLEANING and notify us within 3 days of cleaning your carpet, we’ll perform our full service again (or any part of it you deem necessary) within 10 days at no charge.

If you are not 100% satisfied with the washing of your AREA RUG by Rug Masters! please notify us WITHIN 24 HOURS of your pickup or delivery.  We will then completely re-wash your rug, WITHIN 30 DAYS (at our cost).  If you are still not satisfied, we will refund the cost of your cleaning in its entirety.

So, when you decide it’s time to get your carpets, duct system or your area rugs cleaned, call DISASTER RECOVERY and DUCT Masters. You’ll receive top-quality, professional service and be given a firm quote before the work begins… You have our promise.