Disaster Recovery – Rug Washing and Cleaning

With patented tools and equipment designed specifically for the washing of all area rugs, DISASTER RECOVERY can provide a thorough and effective, yet gentle, hand washing process.

Call Now (307) 686-0078

3 Easy Steps to Clean Area Rugs

1. Schedule your free evaluation or bring it by.

2. Approve your estimate and we’ll go to work.

3. Enjoy clean area rugs and a healthier home!

Call Now (307) 686-0078

Here’s What Your Neighbors Have to Say.

“Derek was friendly and professional. He worked and completed the task in a timely manner. He also told me why it’s important to have the dryer vent cleaned once a year. He asked if I’d like to have a reminder for a follow-up for 2016, and I said yes. I also asked for an estimate on carpet cleaning, which he gave me. We would recommend Disaster Recovery and Duct Masters to anyone who asks us!”

D&N Elswick, Gillette, WY

“On time, efficient and trustworthy. The best we have used for our carpets in the 33 years I have been here.”

Prime Rib Restaurant, Gillette, WY

“We call Disaster Recovery whenever we need our rental carpets and our own carpets cleaned. They do a remarkable job cleaning – with rentals, those carpets can be very challenging to clean.  We have used them exclusively for the past 3 years and will continue to do so in the future.  Very happy with their service.  Very timely, considerate and easy to work with!”

C. Mader, Gillette, WY

“I loved how fast and efficient Derek was!  He didn’t even let the dogs escape, which happens all the time! One minute he was there, and the next my vents were cleaned – everything was put back in place, and he was gone!  No disturbing my routine, which was amazing!  I would and do recommend your services – Plus, my dryer works better than ever!”

C. Bryan, Gillette, WY

Call Now (307) 686-0078

Woolsafe Approved Provider

After completing specialized training and meeting their very strict criteria, Disaster Recovery has been invited into this elite group of industry professional companies who have trained personnel on their staff to care for your beautiful wool textiles and fine fabrics. WoolSafe Service Providers sign a code of professional ethics and provide proof of liability insurance.

Have questions about our rug cleaning service or not ready for a call? Send us a message and someone will reach out to you as soon we can.

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Our Rug Washing Process

AT YOUR HOME or AT OUR SHOP: Your area rugs are carefully examined to determine its origin, fiber content, and any pre-existing visible damage due to age, environment, or perhaps an improper previous cleaning. This will help us determine the best method to use to wash your rug. This initial inspection is essential to identify any potential risk factors.

HARMONIC-VIBRATION DUSTING: Our Dusting Tool will remove up to 90% of the dust and soils trapped in your rug. Why is this the most important step to properly washing any area rug? You would be amazed at the amount of highly-abrasive particulate matter that can hide in the fibers of your rug. This dry soil is made up of gritty, sand-like, sharp little “knife blades” that will degrade and dull your rug’s fibers. NOTE: The majority of “rug cleaners” skip this important step. Be sure to ask the rug cleaner of your choice if they do this, and ask for proof. We even SAVE the materials we remove and put them in a Ziploc bag for you!

COMPRESSED-AIR DUSTING: After the initial dusting with our Dusting Tool, we follow up with compressed-air dusting to remove the finer dust and soils that may remain.

PRE-SPOTTING: Any problem areas previously discovered are addressed with special cleaning agents. As the areas only certified WoolSafe-Approved Service Provider, we use only WoolSafe-Approved products. Normally, spots and stains can be removed during the washing process, but depending on volume or type, not all spots or stains are removable.

IMMERSION WASHING: This is the most thorough way to hand wash your rug, and is absolutely necessary when there is a heavy soil load or biological contamination. DID YOU KNOW that 87% of Oriental and Area Rugs contain biological contaminants, primarily pet urine? Immersion washing is the ONLY method that will guarantee 100% odor removal. Using large volumes of water, immersion washing in our specially-designed Rug Bath involves thorough wetting and gentle agitation of your rug, using only WoolSafe-Approved products.

DRY CLEANING or LOW-MOISTURE CLEANING: These methods are available for a light cleaning of your rug, or for topical cleaning only, but with this method we cannot guarantee total odor removal. These methods are not suggested for heavily-soiled or biologically-contaminated rugs.

Using cool, softened water we gently rinse your rug of any cleaning products, loosened soil, and biological contamination.

Next, because immersion washing is a very wet cleaning method, a thorough extraction using our specialized equipment is necessary to reduce drying time.

Wool and natural fibers are highly absorbent and certain stains can permanently damage the rug’s dye structure, which will severely decrease the value of your rug. An application of our finest WoolSafe-Approved Protector will limit absorption of unwanted materials and minimize the risk of permanent damage from staining. It is highly recommended for most rugs.

Call Now (307) 686-0078